Get in Touch with MyRoadMatch
Whether you're a CDL driver with a question about your profile, a woman interested in meeting truckers online, or a partner wanting to collaborate - we're here to help. No automated phone trees. No contact form that disappears into a black hole. Just real people who know the road.
How to Reach Us
Pick the method that works best for you. We keep it simple - no contact forms, no chatbots. Just direct email and a real mailing address.
Email Support
Send your questions to [email protected]. This is the fastest way to reach our team. Whether you need help with your trucker dating profile, route-based matching, or a technical issue on the road - we read every message and reply personally.
Account & Verification Help
For profile verification questions, photo review delays, or login issues, email [email protected]. Our verification team handles every request manually to keep catfishing off the platform - so allow up to 48 hours for photo approval.
Mailing Address
MyRoadMatch Support Center
1800 Freight Way, Suite 200
Nashville, TN 37214
United States
Platform Support Hours
Our support team operates on the following schedule. Email is monitored continuously during these hours, and urgent safety reports are reviewed within one hour - 24/7.
| Day | Hours (CST) |
|---|---|
| Monday - Friday | 7:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 4:00 PM |
| Safety Reports | 24/7 - Always |
Connect on Social Media
Follow MyRoadMatch for trucker dating tips, success stories, road-life content, and platform updates. Tag us in your road trip photos - we love sharing the journey.
Our Response Promise
MyRoadMatch was built by road people, for road people - and that extends to how we handle support. When you reach out, you're not ticket number 4,732 in a queue. You're a driver trying to meet someone real, or a woman looking for a genuine connection with someone who lives the road life.
Here's what you can expect when you contact us:
- General support emails - answered within 24 hours, often much faster during weekday hours.
- Account and verification issues - resolved within 48 hours. Every profile is reviewed by a real person, not an algorithm, so photo verification takes a bit longer but keeps catfishing off the platform.
- Safety concerns and scam reports - reviewed within one hour, 24 hours a day, 7 days a week. If you encounter a suspicious profile or a potential romance scam, email us immediately and include the profile name. We suspend flagged accounts while we investigate.
Need urgent safety guidance? If you're dealing with a suspicious interaction right now, visit our Safety Tips page for our scam-spotting guide, profile verification details, and steps to protect yourself while meeting truckers online. You can also learn more about who we are on our About Us page.
We take your privacy seriously. When you email us, we never share your message content, route information, or personal details with third parties. Your home address, route plans, and load schedules belong to you - and they stay that way. Read our full Privacy Policy for the complete breakdown.
Have a question about trucker dating that doesn't require a support ticket? Check our homepage FAQ section - it covers the most common questions about route-based matching, profile verification, free registration, and how to date as a CDL driver on the open road.